The gift certificate checkout process now does a better job of guiding you through the process, including printing of the gift certificate with the redeemable gift code. It was easy to overlook the printing step before resulting in the gift code never being received by the client.
The gift code has now been added to the order history on dragonwater.com as well as the shipping/activation email sent once the code is setup.
Gift code setup is also a priority. We will move these to the top of the order flow regardless of when the order is placed.
We hope these changes will make it easier for you to give gift certificates to your friends and loved ones. It really is a great way to give tea.
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