New inventory tracking system released

A new inventory tracking system that has been in the works for years has now been released. Most of it is behind the scenes, but you will notice that the larger sizes for various teas go out of stock before the whole product goes out of stock. For instance, the 4 lb size may be sold out but the 2 lb and smaller sizes remain in stock.

This should address some of the problems with people ordering and getting shorted on their order due to insufficient stock. Other parts of the system that are not so obvious will help keep products sufficiently stocked so we don't have the problem to begin with.

Wholesale and retail inventory have now been separated as well. Wholesale growth has been hard to manage without impacting the retail side of the business. In reality, they have separate needs and separate growth curves, so we are physically separating the two. This means a product may be sold out on the wholesale website, but available on the retail site.

More versions to come as we focus entirely on inventory this year.